AWS SES - Exit sandbox

[admin]

Has anyone out there had any success with getting support to let you out of the default sandbox. I have provided all the details they requested, however I get a generic email listed below.

We reviewed your request and determined that your use of Amazon SES could have a negative impact on our service. We are denying this request to prevent other Amazon SES customers from experiencing interruptions in service.

Historically, I have always just followed up with them with slightly more detail, and they approve, but this time, it's a hard no.

 

[Martha]

It sounds like you are running into a stricter review process than usual. Amazon SES has definitely tightened up sandbox removal approvals in some cases, especially if they think there is a potential risk to their service. If anything in your request could raise a red flag, they might issue a firm denial.